1) Who we are
“VirtDigitech” (“we”, “our”, “us”) operates the website virtdigitech.com and provides medical device services (manufacturing & distribution) and digital marketing services.
2) Acceptance of terms
Accessing or using our site, contacting us, or executing a proposal/SOW/invoice constitutes your agreement to these Terms, our Privacy Policy, and any service-specific agreements we execute.
3) Scope of services
- Device services: engineering, prototyping, documentation support, supplier qualification, distribution enablement, onboarding, training, after-sales readiness.
- Digital marketing: paid media, SEO, CRO/landing pages, content, email/automation, CRM setup, analytics & attribution.
Regulatory note: We operate with a compliance mindset and support documentation and readiness. Formal regulatory approvals/clearances remain with the manufacturer of record and competent authorities.
4) Proposals, quotes & changes
- Written proposals/quotes specify scope, deliverables, timelines, assumptions, and commercial terms.
- Out-of-scope work requires a change order or amended quote.
- Unless stated otherwise, quotes exclude taxes, duties, and third-party platform/media fees.
5) Fees, invoicing & payments
- Fees may include one-time setup, retainers, project fees, media budgets, and pass-through expenses.
- Invoices are payable per the payment schedule in the proposal/SOW; late payments may incur reasonable interest/collection costs as permitted by law.
- Media/platform fees are typically prepaid or billed directly by the platform.
6) Client responsibilities
- Provide timely information, brand/legal approvals, product facts, and access to required systems.
- Ensure all materials you supply (claims, images, data) are accurate, lawful, and authorized for use.
- Designate a point of contact and decision-making cadence for reviews and sign-offs.
7) Intellectual property
- Pre-existing IP: Each party retains ownership of its pre-existing IP, tools, and know-how.
- Deliverables: Upon full payment, you receive the rights specified in the proposal/SOW (e.g., usage licenses, source files, documentation). Third-party licenses remain subject to their terms.
- Portfolio use: We may reference non-confidential outcomes for capabilities marketing unless you object in writing.
8) Confidentiality
Both parties agree to keep the other’s non-public information confidential and use it only to perform or receive the services, subject to customary exceptions (public information, independently developed, legally obtained, or legally required disclosures).
9) Compliance
We perform services in a manner consistent with applicable laws. You are responsible for ensuring your products, claims, and required approvals/clearances are in place. We do not provide legal, medical, or regulatory advice.
10) Warranties & disclaimers
- We provide services with reasonable skill and care consistent with industry practice.
- Except as expressly stated, services are provided “as-is” without warranties of merchantability, fitness for a particular purpose, or non-infringement.
- Marketing performance depends on factors beyond our control (market conditions, platforms, competition, budgets, product-market fit); specific outcomes cannot be guaranteed.
11) Limitation of liability
- To the extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages.
- Our aggregate liability under these Terms is limited to the fees paid to us for the specific services giving rise to the claim during the three (3) months preceding the event.
12) Indemnity
You agree to indemnify and hold us harmless from claims, losses, and expenses arising from your breach of these Terms, your content/materials, unlawful claims, or misuse of the services.
13) Timelines & dependencies
Schedules are estimates and depend on timely inputs, approvals, and third-party platform/vendor availability. Delays caused by dependencies may shift delivery dates.
14) Term, suspension & termination
- Engagement term is defined in the proposal/SOW. Either party may terminate for material breach not cured within a reasonable period after written notice.
- We may suspend services for non-payment or unlawful use.
- On termination, accrued obligations and payment for work performed (and committed third-party costs) remain due.
15) Force majeure
No party is liable for delays or failures caused by events beyond reasonable control (e.g., natural disasters, strikes, platform outages, regulatory changes, or network failures).
16) Third-party platforms & tools
Use of third-party platforms (e.g., ad networks, analytics, CRM) is subject to their terms, policies, and availability. We are not responsible for changes or outages in those services.
17) Data protection
Our handling of personal data is described in our Privacy Policy. By engaging us, you confirm you have the necessary permissions to share any personal data you provide.
18) Non-solicitation (optional)
During the engagement and for six (6) months thereafter, neither party will solicit for employment the other party’s directly involved personnel without prior written consent (does not restrict generalized job ads).
19) Governing law & disputes
These Terms are governed by the laws of India. Subject to good-faith discussions to resolve disputes, the courts at Indore, Madhya Pradesh, shall have exclusive jurisdiction.
20) Changes to Terms
We may update these Terms from time to time. We will revise the “Effective date” above and, where appropriate, provide additional notice. Continued use of the site/services after changes constitutes acceptance.
21) Contact
Email: info@virtdigitech.com
Phone: +91 98765 43210